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CONNECT is an independent organization founded by former employees of FIU’s Institute for Hospitality & Tourism Education and Research (IHTER) at the Chaplin School of Hospitality & Tourism Management.
Join the Consortium
We are always looking for the best talent. Please contact Olga to inquire about joining our list of experts.
Our Team
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Olga M. Perez-Cormier
EXECUTIVE DIRECTOR
- Business Development
- Service Excellence
- AHLEI Hospitality Skills Training
- Sales Training & Facilitation
- Leadership Training
- Gamification
- Sales Team Performance coaching
- Revenue Management for non-Revenue Managers
- Servant Leadership
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Patricia Sadar
SPHR, CHRE, MBA
- Strategic Planning
- Executive Retreats
- Customer Service (Brand Specific)
- Innovation & Team-based Problem Solving
- Leadership Development
- Talent Management
- Training & Facilitation
- Executive Coaching
- Executive Presence
- DISC
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Jared Smith
MBA
- Strategic Planning
- Leadership Development
- Customer Service (Brand Specific)
- Custom Training Program Development
- Change Management
- Training & Facilitation
- Executive Coaching
- Executive Presence
- DISC
- Servant Leadership
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Karen Wollard
Ed.D.
- Instructional Design
- Assessment
- Program Development & Customizations
- AHLEI Hospitality Skills Training
- Service Excellence
- Training & Facilitation
- Curriculum Development
- Research
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Constantino A. Papadopulos
CHA, CHRM, CRME
- Hospitality Skills Training
- Service Excellence